.bgsm-ai-support{
  position:fixed;
  right:18px;
  bottom:18px;
  z-index:1080;
  font-family:Inter,system-ui,-apple-system,sans-serif;
}
.bgsm-ai-support *{box-sizing:border-box}
.bgsm-ai-support__fab{
  width:62px;height:62px;border-radius:999px;border:0;
  background:linear-gradient(135deg,#111827,#f97316);
  color:#fff;box-shadow:0 18px 40px rgba(2,6,23,.28);font-size:1.35rem;
  display:flex;align-items:center;justify-content:center;cursor:pointer;
}
.bgsm-ai-support__fab-badge{
  position:absolute;right:2px;top:-4px;background:#22c55e;color:#fff;
  padding:2px 8px;border-radius:999px;font-size:.68rem;font-weight:700;
}
.bgsm-ai-support__panel{
  position:absolute;right:0;bottom:78px;width:min(360px,calc(100vw - 24px));
  max-height:min(74vh,680px);display:flex;flex-direction:column;overflow:hidden;
  background:rgba(255,255,255,.98);backdrop-filter:blur(14px);border:1px solid rgba(148,163,184,.24);
  border-radius:24px;box-shadow:0 28px 64px rgba(15,23,42,.24);
  transform:translateY(12px) scale(.98);opacity:0;pointer-events:none;transition:all .2s ease;
}
.bgsm-ai-support.is-open .bgsm-ai-support__panel{transform:none;opacity:1;pointer-events:auto}
.bgsm-ai-support__header{
  padding:16px 18px;background:linear-gradient(135deg,#0f172a,#1e293b 56%,#f97316 120%);color:#fff;
}
.bgsm-ai-support__title{font-size:1rem;font-weight:800;display:flex;align-items:center;gap:.55rem}
.bgsm-ai-support__subtitle{font-size:.8rem;opacity:.78;margin-top:4px}
.bgsm-ai-support__close{background:rgba(255,255,255,.14);border:0;color:#fff;width:34px;height:34px;border-radius:999px}
.bgsm-ai-support__body{padding:14px 14px 0;overflow:auto;background:linear-gradient(180deg,#fff,#fff7ed)}
.bgsm-ai-support__greeting{padding:12px 14px;border-radius:18px;background:#fff;border:1px solid #fde6d6;color:#334155;box-shadow:0 10px 25px rgba(15,23,42,.06)}
.bgsm-ai-support__messages{display:flex;flex-direction:column;gap:10px;padding:14px 0 8px}
.bgsm-ai-support__bubble{max-width:88%;padding:12px 14px;border-radius:18px;line-height:1.45;font-size:.94rem;white-space:pre-wrap}
.bgsm-ai-support__bubble--bot{align-self:flex-start;background:#fff;border:1px solid #e2e8f0;color:#0f172a}
.bgsm-ai-support__bubble--user{align-self:flex-end;background:#0f172a;color:#fff;border-bottom-right-radius:6px}
.bgsm-ai-support__bubble--typing{font-style:italic;color:#64748b}
.bgsm-ai-support__actions{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 12px}
.bgsm-ai-support__chip,.bgsm-ai-support__link{
  border:1px solid #fed7aa;background:#fff7ed;color:#9a3412;border-radius:999px;
  padding:8px 12px;font-size:.82rem;font-weight:700;text-decoration:none;cursor:pointer;display:inline-flex;align-items:center;gap:.35rem;
}
.bgsm-ai-support__footer{padding:12px;border-top:1px solid rgba(226,232,240,.85);background:#fff}
.bgsm-ai-support__composer{display:flex;gap:8px;align-items:flex-end}
.bgsm-ai-support__input{flex:1;border:1px solid #cbd5e1;border-radius:18px;padding:12px 14px;min-height:46px;max-height:120px;resize:none;background:#f8fafc}
.bgsm-ai-support__send{border:0;border-radius:16px;padding:12px 14px;background:#f97316;color:#fff;font-weight:800;min-width:54px}
.bgsm-ai-support__meta{display:flex;justify-content:space-between;align-items:center;font-size:.76rem;color:#64748b;margin-top:8px}
.bgsm-ai-support__handoff{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}
@media (max-width:575.98px){
  .bgsm-ai-support{right:12px;bottom:12px}
  .bgsm-ai-support__panel{width:min(100vw - 16px,380px);right:0;bottom:74px;border-radius:20px}
  .bgsm-ai-support__fab{width:58px;height:58px}
}